The best way to reach us is by email. Use it for general questions, patient support, help with your account, and anything about how ZorroCare works. We reply as soon as possible on business days.
Contact ZorroCare
How to reach ZorroCare for support, booking questions, privacy requests and partnerships in Panama.
You can also write to our support team on WhatsApp. Please do not share clinical details in the message; use it for questions about the platform.
Where we operate
ZorroCare is an online platform based in Panama City, Panama. We serve clients across Panama online and through the providers' own offices. We do not have a walk-in office, so please contact us by email instead of visiting.
Booking questions and cancellations
Appointment changes, rescheduling and cancellations are made from your client account or from the link in your confirmation email. The cancellation and billing rules are explained in our terms.
Privacy requests
To ask for access to, correction of, or deletion of your personal data, write to hola@zorrocare.com. Our privacy notice explains what we collect, why, and how to exercise your rights.
Mental health professionals
If you are a psychologist, psychiatrist, therapist or another mental health professional and want to receive bookings through ZorroCare, you can learn about the platform and apply from the providers page.
Emergencies
ZorroCare is not an emergency service. If you or someone else is in danger, call 911 or go to the nearest emergency room in Panama. Do not use email or WhatsApp to ask for urgent help.